NO INTERNET

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Level 1a

Other than being the worse service ever. 

There has been no internet for the past week for us and EVERYONE is working from home. 

Contacted TPG and said will be fixed on the 17th of April and KEEP ON PUSHING UNTIL NOW!

 

Booked in a technician AND NEVER RESPONSED OR TURN UP!

 

FIX THE INTERNET AND CALL US BACK NOW

TPG Ticket #10421817

3 REPLIES 3
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Moderator

Hi @5270135 


Thanks for your query!


Let me have a look and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @5270135 

 

The fault ticket you quoted is still in our systems and awaiting action from telstra.

We aplogise for the delay times in the current situations we are all in.

 

regards,

David_M

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Level 1a

TPG Told me there will be a technician coming TODAY BETWEEn 8am - 12pm

 

WHAT IS THE UPDATE? WHEN WILL IT BE FIXED?

WHEN WILL THAT PERSON ARRIVE??