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NO Internet connection Parramatta

foruvijayan
Level 2

Hello ,

 

This is Vj from Parramatta(2150), I am not getting the internet connection from 4PM today(15-02-2020).Tried restarting the modem multiple time. Is there an outage with the TPG ? I dont see any outage notifications with NBN.Can you please help fix this soon.

 

Thanks

1 REPLY 1
Riezl
Moderator

Hi @foruvijayan,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have checked the status of your connection and it shows up and running for more than a day now.

 

If you're still having issues, please let us know so we can check further. Thank you.