Nbn battery

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Level 1
Does TPG reimburse the cost to replace battery of the in house wall unit of NBN box?
2 REPLIES 2
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Level 8

I believe there is a 2 year warranty on a new installation, that the battery can provide for a 5 hour blackout. After 2 years, the battery might only provide a lesser duration. The battery is a user-replaceable part, at your cost. You can use the nbn box without battery unit. 

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Moderator

Hi  jennamarkwick, 

 

 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service