Nbn battery

jennamarkwick
Level 2
Does TPG reimburse the cost to replace battery of the in house wall unit of NBN box?
2 REPLIES 2
david64
Level 11

I believe there is a 2 year warranty on a new installation, that the battery can provide for a 5 hour blackout. After 2 years, the battery might only provide a lesser duration. The battery is a user-replaceable part, at your cost. You can use the nbn box without battery unit. 

RajenS
Moderator

Hi  jennamarkwick, 

 

 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service