Nbn connections

Level 1
We just had a technician in to connect up our nbn broadband but we can’t seem to connect....
1 REPLY 1
Highlighted
Moderator

Hi @Steveandleanne

 

Welcome to the Community!

 

Using your community details, I was able to check your account and test your connection. It shows on our end that the service is already working and that your modem has been connected for more than a day.

 

It seems like the modem connected almost around the same time you made this post.

 

Let us know if you still need assistance from us.

 

Regards,