Nbn not working after i turned main power off

[Jordan1980]

My nbn box is flashing red and I can't get WiFi after turning my electricity main off. Please advise on what to do.

[Angeli]

Hi @Jordan1980, 

Welcome to TPG Community! 

I will need to check your service status to determine if there is an issue. Please send your TPG account details via private message.

Thanks,

Angeli

[Jordan1980]

Hello, this is happening again. The power was turned off and I can't get internet back on. Please help!

[Shane]

Hi @Jordan1980,

Send us your account details via PM to better understand the situation and to proceed with the initial investigation.

How to send a PM?
 

Regards,

Hello, this is happening again. The power was turned off and I can't get internet back on. Please help!