Nbn outage

Lok1409
Level 2
No internet since thuja morning

Any outage in my are?

I change nbn outage but it shows no outage in my area, all the light on the nbn box lit up green
2 REPLIES 2
Daisy_Dhen
Moderator

Welcome to TPG Community @Lok1409!

 

Flick us a PM with your TPG username or customer ID so we can check what's happening with your connection. 

 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

 

Regards, 

Daisy_Dhen

Mario120
Level 2

Try resetting your TPG NBN router to factory defaults and then reconfiguring it with your TPG settings. To do this press and hold the reset button on the back of the TPG NBN router for ten seconds. To reconfigure your TPG NBN router please refer to the quick reference guide which was supplied with the router.