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Hi @lsunny5277, we have located the account using your community details and we can see that your service is currently affected by an uplanned NBN network outage.
The technician that attended the site identified a Power Supply Unit (PSU) issue. An electrician is being engaged to attend the site and restore the power issue.
You may check further details here:
https://www.nbnco.com.au/support/network-status
We apologise for the inconvenience.
Apologies, @lsunny5277. Field technicians are currently on site doing their best to rectify the issue, but there's still no estimated time of restoration yet.