Nbn outage

Level 1a
Im a customer in the babkstown area. My nbn has cut out for a few hours. This isnt the first time this has happened.
2 REPLIES 2
Level 1a
Bankstown*
Moderator

Welcome to the Community @Lifer88

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage. This will allow you to access more detailed information regarding the cause of the outage.

 

If there are no known outages in your area, we recommend having a read of our online guide on troubleshooting internet issues for TPG NBN service. Here's the link: https://www.tpg.com.au/support/nbn/troubleshooting

 

Feel free to also search Community for help with your issue, or contact us and we'd be glad to assist you.

 

BasilDV