Hi there, today it is 6 days what I got nbn modem and I'm not connected yet, I tried to contact you and nothing, but you guys already took my money, what a good deal??! Hm.
The installation is still in progress and the System is awaiting for NBN-NCD to be installed which has already been shipped. We raise this to our NBN Provisioning Team, one of our Case Manager will contact you tomorrow to provide updates.
