Nbn

northshoreclean
Level 2
Hi there
Got the NBN package today.
Everything connected as requested.
Lights on are Power, 2.4G ,5G and Wan. No lights on "internet".

At the NBN receiver, the second light from "power" keeps flashing on red.

Can you help me?
1 REPLY 1
BasilDV
Moderator

Hi @northshoreclean 

 

Welcome to the Community!

 

We were able to locate your account using your community details and checked your NBN order.

The NBN installation is still in progress, which is why the service is not yet working.

 

We'll raise this with our NBN Service delivery team and have a case manager call you tomorrow to further check if your service is ready for remote activation.

 

Stay safe,

BasilDV