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Need help setting up and no one is picking up the phone

Level 2
Setup the modem. Got the automatically configuring screen for three hours. Have reset multiple times. Been on hold for over an hour. What the hell???

Hi @chasfisher,


Welcome to TPG Community!


We apologise for the inconvenience this issue is causing you. We can see that you have been in touch with one of our technical specialists who was able to help resolve the issue.


We have checked the status of your connection and it shows up and running now, but if you're still having issues connecting to the internet, please let us know so we can check further. Thank you.