Need to pay my bill

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Level 1
Can't get ahold of anyone to pay my account and i got an email saying that use will cancel my account. I don't want my account cancelled.
1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi  Karrinmcgrego

 

Please follow this guide, you will be good to go online soon 

 

Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

 

Visit: www.tpg.com.au/updatecc

 

For all TPG services including mobile, internet and home phone.

 

TPG offers two payment methods: Credit Card and Direct Debit (bank account). From time to time, you may need to update your payment details, for example if you have a new credit card or if you change your bank account.

 

Watch this video for help to update your Credit Card or Direct Debit details or to re-try a failed payment on the same payment details

 

View solution in original post

4 REPLIES 4
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Level 1a
Need help in paying my bill
Highlighted
Moderator

Hi  Karrinmcgrego

 

Please follow this guide, you will be good to go online soon 

 

Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

 

Visit: www.tpg.com.au/updatecc

 

For all TPG services including mobile, internet and home phone.

 

TPG offers two payment methods: Credit Card and Direct Debit (bank account). From time to time, you may need to update your payment details, for example if you have a new credit card or if you change your bank account.

 

Watch this video for help to update your Credit Card or Direct Debit details or to re-try a failed payment on the same payment details

 

View solution in original post

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Level 1
How can I make a payment?
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Moderator

Hi@vrarere 

   

Welcome to TPG Community!

 

We introduced the New TPG app for Mobile, please download the app, now on you can do many things, easily from your app.

Download links
– iOS: https://apps.apple.com/us/app/my-tpg/id1506559433?ls=1
– Android: https://play.google.com/store/apps/details?id=com.tpg.dev

 

If you still got issues

Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards