Network drop outs

Dancuth
Level 2

Hello,

 

We are experiencing daily network drop outs for 2-3 mintutes at a time.

I have checked our area for outages and have rebooted / checked our router and everything is fine.

 

Can you please take a look at our network and see if anything is playing up?

 

thanks

Dan

1 REPLY 1
Shane
Moderator

Welcome to the community, Dancuth

We'd love to help get to the bottom of this, to better understand what causing dropouts to the service. Send us a Private Message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community

 

Regards,

 

 

Hello,

 

We are experiencing daily network drop outs for 2-3 mintutes at a time.

I have checked our area for outages and have rebooted / checked our router and everything is fine.

 

Can you please take a look at our network and see if anything is playing up?

 

thanks

Dan