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Network outage NSW 2048

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Level 1

I wanted to report a network / NBN outage for NSW 2048 Stanmore, since Sunday 9/2/20 at 15.00.

 

I can't get through to the phone line due to the number of calls, it keeps dropping me off - giving me the only option to go online to tpg.com.au.  Hopefully this will be seen and get a reply.

1 REPLY 1
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Moderator

Hi @brinedj1,

 

Welcome to TPG Community!

 

We have located the account using your community details. As per checking, NBN Co. has identified a network fault affecting services in your area. There's no estimated time of restoration yet, but NBN technicians are doing their best to rectify the issue as soon as possible.

 

We apologise for the inconvenience.