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New NBN set up issue

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Level 1c
I received sms from TPG to connect my NBN modem. According to the instructions, I set up the NBN & TPG modem. After waiting for one hour, only two blue lights show on the NBN box. The DSL & LAN have no lights. Can you check what’s the issue?
1 REPLY 1
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards