New bundle

Dave05
Level 3
How long does it take to be on a new bundle?
I change to the NBN 100 bundle nearly like a month ago and I’m still on NBN 50 according to the TPG app and website so why is this ..
1 REPLY 1
BasilDV
Moderator

Hi @Dave05 

 

Did you change the bundle online or through phone call?

 

Send us a private message with your account details and we'll check on the status of the plan change.

 

BasilDV