New connection

Level 1c

Hi there,

 

New customer and have received text to activate yet no internet after a number of days.

2 REPLIES 2
Moderator

Hi

 

I am reviewing your internet status, it seems still no ready yet.

Regardless you have receive your modem. I will back to you

Moderator

Your service is on the installation process, the delivery of your service generally takes less than 10 business days but can take longer in some case. 

You can check the installation status on the TPG app or the TPG portal

 

Thanks