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Newly installed broadband equipment is waiting to be configured

nathanlcullen
Level 2
I plugged my modem in like 3 hours ago and I am still waiting. I have also been on hold to speak to someone for over 20 minutes.
Could someone please help.
1 REPLY 1
Ahra_G
Moderator

Hi @nathanlcullen

 

Welcome to Community! 

 

Using your Community details, I found your account and was able to run a remote line test. 

 

It now shows that your internet is working for almost a day! 

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

Cheers!