Newly installed broadband equipment is waiting to be configured

[nathanlcullen]

I plugged my modem in like 3 hours ago and I am still waiting. I have also been on hold to speak to someone for over 20 minutes.
Could someone please help.

[Ahra_G]

Hi @nathanlcullen, 

Welcome to Community! 

Using your Community details, I found your account and was able to run a remote line test. 

It now shows that your internet is working for almost a day! 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

Cheers!