No 5g option

[Nausgav84]

Hi. I had an NBN fibre connection issue. Ever since that was resolved I cannot see the 5g options in the available networks. Can someone please assist.

[David_M]

Hi @Nausgav84 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Nausgav84 

If the 5G light is not solid on the modem, it may be disabled.

You will need to turn the 5G Wifi Channel ON.

https://community.tpg.com.au/t5/Modems-and-Devices/Wireless-Channel-on-your-modem-what-is-it-and-why...

Thanks,