Plan Upgrade - Error code: < E:adsl_comm:thread_exists >

[nicholas_anthon]

I tried to upgrade from NBN50 to NBN100. Got this message, as have many others I see.

Tried calling, was on hold an hour before giving up.

Guys, I'm trying to call to give you more money...what is happening with your phone response...have you just given up on taking calls?

[PeterW]

Hello nicholas_anthon,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download