No ADSL connection for the last week

[Jmpoiuy]

It’s been a week without internet and all you guys say is that I have to wait until the 21st of February, when I just paid you $200, you tell me I won’t have internet for the next 3 weeks, that’s the worst service ever

[Anonymous]

Hi @Jmpoiuy ,

We're sad to know that you're having no service. We'd like to take this opportunity to turn around your experience and get to the bottom of this, we tried to use your community details to pull up the account unfortuntely no matching records found.

To better understand the situation, PM us your account details (Username/Customer ID together with the address on file).

In case you need a reference: How do I private message (PM) in the community 

Cheers!