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Cancel my service in the future

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Level 1a
Hi,I want to cancel my home internet service in 17th February. But the service hotline is always busy. So, can I cancel it in here if it is possible.
Thank you.
2 REPLIES 2
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Moderator

Hi @hilok ,

 

We're sad to know that you're considering to cancel the service with us. We'd like to have one of our Account Specialists contact you to discuss details of cancellation. We tried to use your community details to pull up the account unfortunately no matching records found.

 

In case you need a reference: How do I private message (PM) in the community 

 

Cheers!

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Moderator

Hi @hilok, thanks for your message. Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.