No DSL connection

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Level 2
Been trying to get a hold of technical support for 2 hours now. Modem works fine, but no internet connection and have tried resetting modem connection.

Any help would be greatly appreciated as I require internet access to work.
1 REPLY 1
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Moderator

Hi @clin94

 

Welcome to TPG Community!

 

We tried to search for your account using your community details to no avail.

 

We'd like to run some tests to understand what happened with your service and have this resolved as soon as possible.

 

Please send me a PM with your TPG username or customer ID number.

 

BasilDV