No DSL light

[Matthip]

Our internet is out, and our DSL light is also out on our modem. I have done all tests and resets.

[BasilDV]

Hi @Matthip

Welcome to the Community!

We advise customers to check if their service is affected by an outage before performing any troubleshooting.

Check it here: 

• How to Check for NBN Network Outage
• TPG Service status

If your service is not affected by an outage, please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV