No Internet Access UNI-D not on

[rblachura73]

Hi, After a storm went through last night I have lost interenet access, Modem is working fine, the only thing I can find is that the UNI-D light is not illuminated on thge NBN box. 

[Riezl]

Hi @rblachura73,

Welcome to TPG Community!

We have located the account using your community details and we can see that your concern has been escalated to our Engineering Team.

We have made a follow up and we have advised the case engineer to contact you once a new update becomes available.

If there's a need for us to send a technician, you will be advised via SMS or phone call.

We apologise for the inconvenience.