No Internet After Thunderstorm

[Walker1165]

Unfortunately for me, my internet lost connection after the serve thunderstorm on Monday (05/12) night. I've reset both the NBN modem and the router several times, and I still have the same issue. 

[BasilDV]

Hi @Walker1165

We'd like to confirm if there's an outage or the device becomes faulty after the thunderstorm.

Kindly send me a PM with your TPG account details.

BasilDV