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No Internet Connection

Level 1
I live in Forest Hill (VIC) and my internet is not connecting at all! I read that there is maintenance work going on today but my suburb was not listed as an affected area (although close-by suburbs such as Ringwood are).
I have NBN.

Any ideas??
2 REPLIES
Moderator

Hi @MHug,

 

Welcome to the community!

 

I would love to help and see the status of your service.

 

Kindly, PM me your account details (Username/Customer ID or Contact number associated with the account) I'll have this checked.

 

Regards,

Moderator

Hi @MHug,

 

Thanks for sending me your details. I made initial test on your service and it is currently connected for 8h 52m.

 

I would like to know on which device(s) you experience a connection difficulties.

 

 

Regards,