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No Internet Connection

Level 1b

Hi, 

I have not had an internet connection for more than 3 days now.  I have been trying to contact TPG via online chat support but I am unable to type a response once I connect with a staff member. The 4th light on the router is red, I have tried restarting and rebooting the router but it doesn't seem to work. I am very disappointed as this is the second time I have to contact TGP because of internet issues and the worst part is that I can not get a response back. 

1 REPLY 1
Moderator

Hi gurmeetsingh04,

 
 
 
 
 
 
 
 
 
 
 
 
My records shows that your case has been escalated to Technical support department, We will update as earliest possible about your issues.
 
 
 
Thanks