TPG Community

Get online support

No Internet Connection

Level 1b


I have not had an internet connection for more than 3 days now.  I have been trying to contact TPG via online chat support but I am unable to type a response once I connect with a staff member. The 4th light on the router is red, I have tried restarting and rebooting the router but it doesn't seem to work. I am very disappointed as this is the second time I have to contact TGP because of internet issues and the worst part is that I can not get a response back. 


Hi gurmeetsingh04,

My records shows that your case has been escalated to Technical support department, We will update as earliest possible about your issues.