No NBN connection

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Level 1c
Hi,
I suddenly lost internet connection at home.
The power light on my NBN box is on. But the downstream light is flashing. Upstream and online lights are off. I’ve tried resetting the box. But still have the same issue. I’ve also checked the NBN website and apparently there’s no network outages in my building.

Anyone got an idea what’s going on?
1 REPLY 1
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Moderator
 
Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.
 
So I can look at this service for you.
 
To learn how to send a private message, click here.  
 
Thanks
 
Bryan