No Internet in Donvale 3111

[louismarion]

When can we expect internet connection to be re-established?
TPG website does not appear to know about this issue, nor does NBN

[BasilDV]

Hi @louismarion

Thanks for reaching out.

We checked the account and learned that your service was affected by an NBN network outage.

This has been restored the same day and the connection has been working within specification.

Let us know if you need further assistance.

BasilDV