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No Internet on Lane Cove

jamesbtax
Level 2

The NBN internet connection has stopped working since approx 10:30 am this morning 21/1/22. No outages have been reported on NBN website. 

1 REPLY 1
Ahra_G
Moderator

Hi jamesbtax,

 

We recommend the best thing to do first is to check if there's an outage.

 

Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage.

 

If the issue persists, let us have your Customer ID or username via private message in order for us to assist you further and check the status of your connection. 

 

 

Regards,

Ahra_G