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No NBN Internet Connection

jimshentu
Level 2

Yesterday at around 4pm to 6pm the connection to the internet stopped, have tried restarting modem.
Downstream light on Arris CM8200 is flashing
No connection, no mantinence planned until monday for my area.

1 REPLY 1
Riezl
Moderator

Hi @jimshentu,

 

Welcome to TPG Community!

 

We have located an account using your community details. We have checked the status of your connection and it appears to be up and running now.

 

If you're still having issues connecting to the internet, please let us know so we can investigate further. Thank you.