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No NBN connection around 10pm

alnxln
Level 2
No NBN connection around 10pm. I checked the NBN Co. Website for any service interruption but no scheduled maintenance here in our address in Tarneit. Tried hard resetting the modem several time but still no connection.
10 REPLIES 10
eliotkk79
Level 2

Same here in point cook no outage on nbn co website but NCD all lights are blue no internet light on the modem.

alnxln
Level 2
Frustrating!
Kevlee729
Level 2
Same here in Hoppers Crossing. I was doing some work from home. WTF!
alnxln
Level 2
I have NBN Superfast plan but I really don’t feel the speed of this plan and now it is totally dead. I’m now considering changing service provider.
tarindra
Level 2
Same here in Point Cook
bristeesaha
Level 2
Same here, I’m also in Tarneit no internet after 10pm. I’m not so sure because when I’m searching with my address saying no Planned outage but got it in TPG apps saying Werribee do have an outage at 11th june from 10pm-5am.
PeterW
Moderator

Hello tarindra,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

PeterW
Moderator

Hello Kevlee729,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

PeterW
Moderator

Hello eliotkk79,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download