No Wi-Fi

Fiery
Level 4

I have so far power cycled the modem, rebooted it, I have green lights across the board, for my PC I use an ethernet connection for my mobile I use wireless. My wireless for my mobile was working fine yesterday, today my mobile is saying connected Signal Strength - Very Strong, Link Speed - 150 Mbps, Secured. HOWEVER when I try to use my phone to go to a website I am getting an error message DNS_PROBE_FINISHED_BAD_CONFIG.

I have also deleted the WiFi connections, added then both manually and using WPS restarted my phone, YET I am still getting the error.

1 REPLY 1
Shane
Moderator

Hi @Fiery

 

Thanks for raising this to us. Please confirm which smart phone is having this wireless issue.
 

  • Can you post a screen shot of the error message?
  • Does it happen to a specific website only? If so, please post the website's link on this thread.
  • Is this error message happens to other smart phone(s), laptop connected via Wi-Fi?
  • Does your PC works fine connected via Ethernet cable?

We ran an initial test to your service it shows connected for 1d 1h 59m

We recommend to switch off your modem/router and turn it back on after 5mins. Let us know how it will go.

 

Cheers!