TPG Community

ateam05 · ‎25-03-2020

Hello,

I have no Wifi internet access atm
I have two children that need to be remoting via computer to do school
Could you please help me ASAP

Thank you

david64 · ‎26-03-2020

What lights are on the NBN connection device (if you have one) and on the wifi router?

What is the model of the router?

JongR · ‎27-03-2020

Hi @ateam05,

Please refer to our guide below on how to troubleshoot your Wi-Fi connection.

Wi-Fi troubleshooting steps - No Internet/Connection

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