No connection

Level 1c
My NBN was connected today but unable to sync my devices
2 REPLIES 2
Highlighted
Moderator

Hi @dbendall 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

Highlighted
Moderator

Hi @dbendall 

 

I can not see any NBN products on your account.

It is only an active email account.

 

Have you ordered an NBN product? Do you have any details about it?

 

Regards

David_M