No connection

[Dylanpeck]

I currently have no connection in south east melbourne. It’s been unable to connect to the internet since mid afternoon. I was in hold for 2 hours but then the line cut out aftwr calling back twice it dropped out again and I didn’t receive a call back. I’ve reset it, rebooted, swapped locations and disconnected all devices and reconnected. I’m unsure what else to do.
Accounts up to date and paid, was working fine this morning and since this arvo nothing.
It states it connects to local network just not internet. Located in Clyde.

[peter9church]

Hi

My connection dropped out since 4pm on the 9th of Oct and have not had any connection yet. I'm in the east Melbourne area (Richmond 3121).

Nbn modem keeps clicking every 15-20 minutes but still no internet connection

[BasilDV]

Hi @Dylanpeck

Thanks for reaching out.

I've responded to your PM and the case has been raised.

Hi @peter9church

I've responded to your previous post.

Let me know if you need further assistance.

BasilDV