Hi @Vinita1709 ,
Thanks for raising this to us, we're sad to know that you're having issues with the service. We'd love to help and get to the bottom of this, to better understand the situation shoot me a private message with your account details (Username/Customer ID together with the address on file).
Hi my unit experienced power outage last evening and after power has come back my internet is not working. I tried to reset the router, switched off n on but nothing worked. My router model is C1200