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No internet and on hold for over an hour

fsb
Level 2
Level 2
No Wi-Fi at home. Called Tpg my call shuttled through 3 persons each telling me transferring me to technical team. Now on hold for almost an hour ….very disappointed with their service
1 REPLY 1
Anonymous
Not applicable

Hi @fsb,

 

Let us help identify what causing issues with the service and get rectify this. Could you shoot us a PM with your details so we can proceed with the initial assessment. 

 

How to send a PM? 

 

Regards,

 

No Wi-Fi at home. Called Tpg my call shuttled through 3 persons each telling me transferring me to technical team. Now on hold for almost an hour ….very disappointed with their service