TPG Community

Get online support

No internet and phone

Jeff
Level 2
I have no internet and phone for 3 days now in castle hill.
I tried calling tpg but all I get is an automated message.
I sent lots of emails but with no replies
I don’t want tpg nbn any more because there support .
They don’t care wether the internet or phone works as longe as they have a contract to take your money.
1 REPLY 1
Riezl
Moderator

We're sorry to know that your service has been interrupted and we apologise for the inconvenience this is causing you, @Jeff.

 

We'd like to look into this and help with the resolution. Please PM us your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link:How do I private message (PM) in the community