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6570408
Level 2
The Internet connection is frequently disconnected and Wifi unavailable
3 REPLIES 3
BasilDV
Moderator

Hi @6570408 

 

If it keeps on happening, and you've already rebooted the device, then you need to perform a factory reset first.

 

Be advised that the settings you've changed will go back to default and you need to personalise them again.

 

Let us know how it goes.

 

BasilDV

6570408
Level 2
I've tried everything, but it's the same
BasilDV
Moderator

Let's check on what we can arrange for you.

 

Just send us a private message with your account details.

 

BasilDV