Hi @Kimisuko,
Welcome to the Community!
Apologies if you're still not able to use the service. Checking the account I've located using your Community details, the issue has now been raised to our Engineering Team for further investigation.
The service was successfully installed outside however no signal is detected.
Kindly allow them sometime to assess the issue. They will be in touch to provide updates as soon as it is available.
Should you have queries or requires assistance, please don't hesitate to let us know.
Regards,
Ahra_G
