No internet connection

[critterbugs77]

The internet has only worked one of the 3 days ive been with you guys, its already tiring ringing you guys every night. Is there an outage or what cos i already feel like ive made a bad mistake going with tpg

[Ahra_G]

Hi @critterbugs77, 

Welcome to the Community! 

We're sorry to learn that you are experiencing issues with the service. Based on the account located using your Community details, the issue is now handled by our Engineering Team and has coordinated with our 3rd party supplier to fast track a resolution. 

A tech appointment has been booked as well on Saturday, 14 September 2019, between 8AM - 12PM. Please ensure that you or someone over 18yrs of age is present during the visit.

Should you have queries, please don't hesitate to let us know. 

Regards,

Ahra_G