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You're welcome, @adnanhitam
I am the same for the last two week what you need to do is file complaint to TIO
Hi @trantamu, we can see that our Engineering Team has been in touch and discussed the status of your case.
We are still waiting for NBN Co. to confirm the reserved appointment and further updates will be provided via SMS or phone call regarding this.
We sincerely apologise for the inconvenience this is causing you. Let us know should you have further queries.