TPG Community

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No internet connection

Level 1


our internet has been disconnected for a day? what is going on?

 No notice showing, guess only happen to me. 

the internet light is off on modern

would you guys please check? 



Hi @abcdmjf1801


Welcome to the Community! 


We're sorry to know that you are experiencing interruption to the service. Based on the account I've located using your Community details, this issue is now raised to our Engineering team. Their team has been trying to contact you to discuss updates, to no avail. 


Kindly reply to the SMS sent by their team with your convenient time to receive a call or let us know here so we can pass it along to their team. 


Thank you!