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No internet connection

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Level 1a

I have no internet connection at all.  The internet light on my moden is not on but the other lights are.  If someone could help please.

2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Moderator

Hi

 

I can see you have been connected for almost a day now.

 

Connected at: 2020-05-10 14:12:50
Connected for: 21h 20m

If you have any further issues please let me know.

 

Regards,

Peter