No internet connection

[rosegulle]

I have no internet connection at all.  The internet light on my moden is not on but the other lights are.  If someone could help please.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[peter_k]

Hi

I can see you have been connected for almost a day now.

Connected at: 2020-05-10 14:12:50
Connected for: 21h 20m

If you have any further issues please let me know.

Regards,

Peter