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fletcher81
Level 2
Hi, I had an unexpected power outage today and my internet has not been working since. Checked nbn outage, I have turned off and on, unplugged and replugged all cables. It sounds like it is trying to connect, I can hear clicking but it is still not working. I cant connect the computer directly to the ethernet cable only by wifi. Please help.
1 REPLY 1
BasilDV
Moderator

Hi @fletcher81 

 

Welcome to the Community!

 

We tried to search for your account using your community details to no avail.

What does the NBN network status page say when you checked your address?

 

If your service is not affected by any outage, please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV