No internet for 2 days. 5g home boardband speed is slow

[yuweifan84]

rest the modem few times, call the tech support team didn’t come up any solutions. So disappointed

[Ahra_G]

Hi @yuweifan84,

We'd like to check the status of your service and see if we can have this lodged to our Engineering team.

Please provide us with your customer ID or username via private message so we can assist you accordingly. 

Thanks! 

Ahra_G

rest the modem few times, call the tech support team didn’t come up any solutions. So disappointed

[yuweifan84]

I have send you my detail.