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No internet for over a week

Bobbynben
Level 2
I have no internet, have restarted the nbn box and router several times. Have checked for nbn and tpg outages, with no issues current. On the nbn box the power light is green, status light is flashing amber, ODU solid red
1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community, @Bobbynben!

 

Solid red light on ODU could mean a network fault. Let's have your details via private message so we can create a ticket for this. You can send us your customer ID or username.

 

Thanks!

Aubrey